Nogales, Arizona

Clinic Day

This section tells you what happens on a typical Clinic Day—the first Thursday of each month (except July when we are closed). The Clinic is held at St. Andrew’s Episcopal Church, 969 W. Country Club Dr., Nogales, AZ (take exit 8 from I-19). Call ahead to reserve a place on a tour: (520) 648-3242.

Border Clinic Day begins at the Border between Mexico and the U.S. All patients and families cross legally. Immigration officials donate their own time to come early to process our patients, and we greatly appreciate this. Patients and families without visas are given a one-day pass to visit The Clinic.
Lines start forming at the Church around 7:00 a.m. Some patients come by private auto, but most come to the Border by bus. They are picked up at the Border by a van or school bus rented by The Clinic. Doctors start seeing patients around 9:00 a.m. Lines
Cocoa Because many families have been waiting a long time without food or drink, The Clinic volunteers serve a break of chips and coffee, lemonade, or hot cocoa around 9:00 a.m.
Patients gather in the Parish Hall reception area to wait to be called to the department where they have their appointment. Appointments are for the day; we do not schedule appointments for specific times. Instead, we see the 200-250 patients on a first-come, first-served basis. Parish Hall
Crafts Volunteers staff an Arts & Crafts table to keep children entertained while they wait for their turn to see the doctor or therapist.
New patients go to the Pediatric Nursing station for weighing and measuring. Those unable to stand on the scales are held by a volunteer. Pediatric Nursing
Pediatrics Then it’s off to see a doctor in the Pediatrics Department for assessment and referral to another department as needed. Returning patients go to the department where they have a previously scheduled appointment.
We have several different departments: Audiology, Cardiology, Dermatology, Nutrition, Occupational Therapy, Orthotics, Orthopedics, Physical Therapy, Psychology, Reiki Therapy, Speech Therapy, and Vision. All parts of the Church and adjoining Preschool are used for some aspect of The Clinic. Dr. James M. Hayes is Clinic Medical Director. Hayes
Patient A patient might see more than one doctor or therapist during the Clinic Day.
About 11:00 a.m., the volunteers set out lunch for the patients and families. There are sandwiches, chips or cookies, fruit, and a beverage. Lunch
Staff Lunch At noon, other volunteers set out a traditional Mexican lunch for all the volunteers. Volunteers from Santa Ana, Son. grill chicken and beef for fajitas. Everyone agrees that the delicious lunch is one of the benefits of volunteering at The Clinic—helping the children is the most important benefit, of course.
After lunch, final patient visits are made. Patients check out in the Parish Hall where they see a pharmacist to review prescriptions—how to take them and where to get them filled. Final Visits
Return Return appointments are made, and those needing transportation to the Border wait for the van or bus. By 4:00 p.m., most of the patients are gone and another day of wonderful miracles and great satisfaction has come and gone.